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FAQ
Login
4
Password forgotten
I have requested a new password but the e-mail does not arrive.
How do I change my password?
Credentials Client User
Multi Factor Authentication
10
Activate Multi-Factor Authentication
Why do I have to verify my account every time I sign in?
What options do I have to verify my account?
My code doesn’t work, what should I do?
My Google Authenticator codes aren’t working (Android)
View all 10
Docflow
3
How do I approve a tax declaration?
Approving financial statements
I do not see my declaration in my portal. I have reported about it.
Drive
6
Upload a file in Drive
Create folder in Drive
Downloading a file in Drive
How to delete a file in Drive
Shifting between companies
View all 6
PBCL
2
What is the maximum file size that can be uploaded in the PBCL
I can't delete files in the PBCL.
Financial Reporting
4
How can I update my Financial Report?
Financial Reporting does not show data
How does the Excel import functionality work?
How can I activate the Excel import functionality
Basecone
1
Basecone: login failed.
Alert & Tasks
1
I have received an e-mail that there are messages waiting but when I log in I do not see a task